Refund Policy
Scope and Applicability: This policy outlines the terms under which CapEasy Consulting Private Limited ("CapEasy") handles refunds and cancellations for payments made through our payment gateway. It is applicable to all transactions unless explicitly overridden by terms stated in a separate agreement or contract.
No Refund Policy: CapEasy operates a strict no refund policy. Once a payment is processed through our payment gateway, it is deemed final and non-refundable. This reflects the nature of the consulting services provided, which involve significant professional effort and resources.
Requesting a Refund: Clients must contact us within seven (7) days of the transaction, provide a valid reason and necessary evidence, and comply with any additional requirements to process a refund.
Processing Refunds: Approved refunds are processed within 30 days via the original payment method, unless otherwise agreed.
Cancellation Terms: Clients may cancel services by providing written notice to finance@capeasy.in within 24 hours of initiating payment. Cancellations made after this period may be subject to terms outlined in the respective service agreement.
Cancellation Consequences: Cancellations accepted within the 24-hour window are processed without penalties; however, cancellations after this period may incur charges or obligations as specified in the service agreement.
Amendments: CapEasy reserves the right to amend these policies at any time. Changes will be effective immediately upon posting on our website.
Contact Information: For queries regarding refunds or cancellations, please contact our finance department at finance@capeasy.in.
This combined Refund and Cancellation Policy ensures clarity and fairness in CapEasy’s transactional processes, aligning with our commitment to integrity and client satisfaction.